General Sales Conditions Daylight bv

Article 1: Object and scope

These General Conditions apply to all sales, rental and installation contracts relating to the products of Daylight bv (hereinafter "Daylight") concluded between Daylight and its customers. These General Conditions apply exclusively to agreements with undertakings within the meaning of art. I.1, 1° WER (Belgian Code of Economic Law). Sales, rental or installation for consumers are not offered through this website. The General Conditions of Daylight prevail over any conflicting conditions of the customer. Additional conditions of the customer that have not been expressly accepted in writing by Daylight are hereby excluded.

Article 2: Orders, delays and impediments

An agreement is validly concluded upon signature of the order form by the customer. The delivery periods indicated by Daylight are merely indicative and do not create an obligation of result on the part of Daylight, unless expressly agreed otherwise in writing. If Daylight, due to a case of force majeure within the meaning of art. 5.226 BW Boek 5 (Belgian Civil Code, Book 5), is permanently unable to execute an accepted order, it may terminate the contract by simple notice to the customer, without this giving rise to any damages. Outside cases of force majeure, the customer is entitled to a refund of any advance payments within 30 days in the event of cancellation by Daylight. Daylight's liability for damages resulting from disruption, error, shortcoming or defect is limited to the amount of the agreed price, save in case of intent or gross negligence on the part of Daylight or its appointees.

Article 3: Deliveries and transfer of risk

The products are deemed to be delivered as soon as they are made available to the customer at Daylight's premises for collection or, if Daylight handles delivery to the customer, from the moment the products are located within the enclosed area, grounds or buildings of the customer, whether or not they have been unloaded. From that moment, the risk for the goods is transferred to the customer (art. 5.151 BW Boek 5).

Article 4: Installation, construction and programming

If it has been agreed that Daylight handles on-site installation, the customer is required to provide Daylight in writing and dated with all installation and dismantling data, as well as all programming and location data, no later than fourteen days before the installation date. If Daylight is not expressly tasked with the necessary construction, the customer must ensure that this construction is sound and safe and is at least resistant to wind speeds of 120 km per hour. If this construction proves not to be sound or safe, the customer shall nevertheless be liable to pay 50% of the price in case of rental and the full price in case of sale. When Daylight installs the constructions (scaffolding, trusses, poles, etc.), it is prohibited to attach anything to Daylight's scaffolding or other constructions without written permission.

The customer shall ensure that the location is equipped with a legally certified electrical installation of 1 × 16 A / 230 V plus proper earthing per device. The customer shall also provide a safe, dry and nearby storage area for the controls of the products. The customer shall provide safe parking space for all Daylight vehicles; four members of Daylight's technical staff must be given the opportunity to access any place where their function requires this. All applicable charges and taxes are borne by the customer, who must also obtain the necessary permits.

Article 5: Visible defects and non-conformity

In case the delivery shows visible defects or does not conform to the accepted orders, the customer must have this recorded at the time of delivery. Within 8 days after delivery, the customer must notify Daylight in writing of any visible defects or non-conformity of the goods. Hidden defects must be reported in writing within a period of 2 months after discovery, with retention of the statutory short period of art. 1648 old Belgian Civil Code. After the expiry of these periods, the goods are considered to be definitively accepted by the customer. In no event may goods be returned to Daylight without its prior written consent.

Article 6: Payments

An agreed advance payment is due upon each order. The balance is payable upon delivery of the order, regardless of the due date stated on the invoice. Exceptionally and only if expressly stipulated in writing, the invoice shall be payable within 30 days. Any amount remaining unpaid on the due date shall, without prior notice of default, be increased by a lump-sum compensation of 10%, with a minimum of EUR 200 per invoice not paid in full. In addition, any amount remaining unpaid shall, without prior notice of default, be increased from the day on which payment was due until the day of effective payment by late-payment interest of 1% per month. Daylight itself shall, in the event of its own payment delay, pay interest of 1% per month to the customer.

Article 7: Damages on cancellation and retention of title

In case of cancellation of rental or installation orders by the customer, the customer shall pay compensation equal to 30% of the price. If cancellation occurs less than 30 days before the scheduled delivery date, the compensation amounts to 50%. In case of cancellation on the delivery day itself, the customer is liable to pay the full price. Reciprocally: in case of cancellation of a rental or installation order by Daylight outside cases of force majeure, Daylight shall compensate the customer 30% / 50% / 100% of the price according to the same time schedule. A sale cannot, of course, be cancelled. However, Daylight has the choice either to demand performance of the agreement in court and thus to claim payment of the price, or to declare the agreement terminated at the customer's expense by simple notice. In the latter case, the customer shall allow Daylight to take back the products; the damages payable by the customer to Daylight then amount to 50% of the price. The delivered products remain the property of Daylight until the purchase price has been paid in full (art. XX.195 WER). Until then, the customer is not entitled to transfer the products to third parties.

Article 8: Warranty

Provider and duration of the warranty

For all products sold by Daylight bv, a carry-in warranty of 1 year is provided by Daylight bv. This warranty period applies to contractual agreements between undertakings. The additional manufacturer warranty is provided by the manufacturer of the purchased devices. The duration of the warranty therefore depends on the manufacturer and the device purchased.

Masterclock provides a limited carry-in warranty of 5 years on all LED clocks and time servers sold by Daylight bv. This covers only the spare parts and not the labour hours. Transport costs are never covered by the warranty as it is a carry-in warranty.

Adaptive Micro Systems provides a limited carry-in warranty of 5 years on all LED displays sold by Daylight bv. This covers only the spare parts and not the labour hours. A 1-year warranty is given on all accessories and spare parts.

All other products are covered by the manufacturer's standard warranty, the duration of which depends on the manufacturer and the product. If the manufacturer fails to honour its warranty, Daylight bv shall itself provide a 1-year carry-in warranty, but Daylight is never responsible for the manufacturer's warranty or for any warranty longer than 1 year.

Start of the warranty

The warranty period starts on the invoice date and runs for the period determined above. The warranty is automatically and free of charge transferred to any subsequent owners provided that the original owner notifies Daylight of the sale and provides the contact details of the new owner. If this is not done, the warranty is reduced to 6 months from the original first purchase.

Description of the warranty

The Daylight warranty covers any defect attributable to a production or assembly error under normal use during the agreed warranty period. Within that period, Daylight performs all repairs entirely free of charge. Both the parts and the labour hours are free. Transport costs are never covered. The warranty applies only if the products have been maintained in a normal manner. The costs of normal maintenance always remain at the customer's expense.

The additional Adaptive Micro Systems manufacturer warranty of 5 years covers the electronic and mechanical components of all Daylight LED displays. The warranty also covers the replacement of non-functioning LEDs if more than 1% of the LEDs of an LED display no longer function (non-functioning = LEDs no longer emit light). This warranty does not cover the dimming of the LEDs. A 5-year carry-in warranty applies to all Daylight LED displays. If Daylight is required to come on-site, travel or call-out charges will be invoiced.

Geographic scope

Daylight's on-site interventions are performed in the Benelux (Belgium, Netherlands, Luxembourg). Carry-in warranty via shipment to the Daylight warehouse in Belgium applies throughout the entire European Economic Area.

Customer's responsibility

The customer is responsible for routine maintenance and preventive maintenance such as the maintenance of fans and filters. Failure to maintain the fans and filters means that the relevant components are no longer covered by the warranty. The LED display must be maintained in accordance with the guidelines and instructions of Daylight bv and the manufacturer. Daylight LED displays may only be used in accordance with their appropriate environmental rating (IP value).

Limitations of the warranty

Daylight is not responsible for damage or defects resulting from misuse, incorrect installation (contrary to the installation manual and specifically the connection of the earthing), or service performed by anyone other than Daylight technicians. Daylight is not responsible for power outages, power surges, lightning strikes, fire, flooding, earthquake, storm and other natural disasters, vandalism, failure to close the LED displays after service, damage caused by environmental conditions beyond Daylight's control such as corrosion and air pollution, terrorism and war. If spare parts are used that were not supplied by Daylight, the warranty lapses entirely. Daylight can never be held liable for any form of consequential damage or financial loss, save in case of intent or gross negligence on the part of Daylight or its appointees. User damage is never covered by the warranty.

Article 9: Copyright and liability for content

Daylight merely provides a medium and can therefore never be held liable for the content of the messages. It is always the sender of the messages or the principal of Daylight who is liable for the content of the messages.

Article 10: Termination

The agreement between Daylight and the customer may be terminated immediately and without prior notice by Daylight when Daylight learns that the customer ceases its activities, is declared bankrupt, files a petition for judicial reorganisation or for a stay of payment, or proposes an amicable settlement with its creditors (art. XX.139 WER). The rented goods and the goods sold but not yet paid in full, which have remained the property of Daylight under the retention of title, shall then be retrieved.

Article 11: Competent courts and applicable law

For all disputes concerning these General Conditions and the contracts to which they apply, only the courts of the judicial district of East Flanders, division Ghent, shall have jurisdiction. These courts shall apply Belgian law.

Version 2026-05-12 - Daylight bv